Privacy Policy for taya365.com

1 Introduction

taya365.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who use our online gaming platform. This Privacy Policy describes how taya365.com collects, uses, stores, shares, and protects personal information in connection with the Services we provide.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data processed by taya365.com in connection with the operation of our platform and the provision of our Services to players across the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. Capitalized terms not defined in this Privacy Policy have the meanings given to them in our Terms & Conditions.

If you have any questions about this Privacy Policy or how taya365.com handles your personal data, please refer to Section 14 for our contact details.

2 Personal Data We Collect

taya365.com collects personal data that is necessary to provide our Services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the stated purposes. Where possible, we anonymize or pseudonymize data to reduce privacy risks.

3 How We Collect Your Data

taya365.com collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and interact with the taya365.com platform, including through cookies, web beacons, and similar tracking technologies (see Section 7).
• Third-Party Sources: Identity verification data from KYC service providers; fraud and risk data from anti-fraud service providers; payment data from payment processors such as GCash, PayMaya, and banking partners.
• Publicly Available Sources: In limited circumstances, we may supplement your information with data from publicly available sources to verify your identity or comply with AML obligations.

We do not collect sensitive personal information (such as health data, religious beliefs, or political opinions) unless strictly required by law or with your explicit consent.

4 How We Use Your Personal Data

taya365.com uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your taya365.com player account, including verifying your identity and eligibility (21+ age requirement).
• Service Delivery: To provide access to our games, process bets, calculate winnings, and deliver the full range of Services available on taya365.com.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Legal & Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, PAGCOR regulations, and anti-money laundering (AML) requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the platform and our players.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and fulfill our duty of care to players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of taya365.com.

5 Legal Basis for Processing

taya365.com processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 of the Philippines:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the Services described in our Terms & Conditions, including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, PAGCOR regulatory requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your privacy rights.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

taya365.com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist us in verifying your identity and age in compliance with regulatory requirements.
• Fraud Prevention Services: Anti-fraud and risk management service providers who help us detect and prevent fraudulent activity on the platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other government authorities, where required by law or in response to a lawful request.
• IT & Infrastructure Providers: Cloud hosting, data storage, and IT service providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, where necessary for the conduct of our business.

All third parties with whom taya365.com shares personal data are required to process that data in accordance with applicable data protection laws and our instructions. We do not permit third parties to use your personal data for their own marketing purposes.

In the event of a merger, acquisition, or sale of all or part of taya365.com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7 Cookies & Tracking Technologies

taya365.com uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the taya365.com platform. These cookies enable core functions such as account login, session management, and security features. They cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how players use taya365.com, including which pages are visited most frequently and how players navigate the platform. This data helps us improve the user experience.
• Functional Cookies: Allow taya365.com to remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the taya365.com platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Security

taya365.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and taya365.com is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training.
• Firewalls & Intrusion Detection: Our platform is protected by enterprise-grade firewalls and intrusion detection systems that monitor for and respond to potential security threats in real time.
• Regular Security Audits: taya365.com conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While taya365.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are also responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

9 Data Retention

taya365.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account's active status, plus a minimum of five (5) years following account closure, in compliance with PAGCOR regulatory requirements and AML obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by law.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or opt out of marketing communications, after which it is deleted or anonymized within 30 days.
• Technical & Usage Data: Anonymized analytics data may be retained indefinitely for platform improvement purposes. Non-anonymized technical data is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by taya365.com:

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

11 Children's Privacy

taya365.com is strictly an adult platform. Our Services are not directed at, and are not intended for use by, individuals under the age of 21 years. We do not knowingly collect personal data from individuals under 21 years of age.

As part of our registration process, all players are required to confirm that they are at least 21 years of age and to provide documentary proof of age as part of our KYC verification process. This is a firm requirement under Philippine gaming regulations applicable to casino-style online gaming.

If taya365.com becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on taya365.com, please contact us immediately using the details in Section 14.

12 Third-Party Links

The taya365.com platform may contain references to third-party services, such as payment processors and identity verification providers, that are necessary for the operation of our Services. These third parties operate under their own privacy policies, which govern their collection and use of your personal data.

taya365.com is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of taya365.com. Our inclusion of a reference to a third-party service does not constitute an endorsement of that service's privacy practices.

All third-party service providers engaged by taya365.com are required to enter into data processing agreements that obligate them to process your personal data only in accordance with our instructions and applicable data protection law.

13 Updates to This Privacy Policy

taya365.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on the taya365.com platform informing players of the changes.
• Where required by applicable law, notify you directly via your registered email address.

Your continued use of taya365.com following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Privacy Policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how taya365.com protects your personal data. The most current version will always be available at this page.

14 Contact Us & Data Protection Officer

taya365.com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through the taya365.com platform — the fastest way to reach our support team.
• Email (General Support): [email protected]
• Email (Data Protection Officer): [email protected]

When submitting a privacy-related request, please include your registered username, a clear description of your request or concern, and any relevant supporting information. Our DPO will acknowledge your inquiry within 72 hours and provide a substantive response within thirty (30) days.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.